Duc discloses user’s passport and driver’s license information online

Duc discloses user’s passport and driver’s license information online

KYC
(Image credit: D24)

  • Duc app exposed 360,000 unencrypted client files
  • Data included IDs, addresses and transaction details
  • Database secured after researcher alerts company

Duc App, a Canadian money transfer service provider, was leaking sensitive customer data across the vast web, allowing anyone with an internet connection and a browser to access it.

Security researcher Anurag Sen of CyPeace recently discovered a publicly accessible Amazon-hosted storage server containing sensitive data on hundreds of thousands of people.

This included people’s names, home addresses, but also dates, times and details of their transactions. They also contained driver’s licenses, passports and other documents collected during the Know Your Customer (KYC) registration process.

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Database locking

Sen said the server listed more than 360,000 files, all in unencrypted format and accessible to anyone who knows where to look. After making the discovery, Sen contacted TechCrunch to help contact the owners of Duc App, a company called Duales.

The publication managed to contact the owners, who locked the database shortly after. TechCrunch said it could not confirm the number of driver’s licenses and passports exposed, but said it had seen “multiple folders” containing tens of thousands of files uploaded by users, dating back to September 2020 and uploaded daily.

In an emailed statement shared with the publication, Duales CEO Martinez González said the data was stored on a “test site,” meaning the website was primarily used for testing purposes. However, he did not explain why the database was publicly accessible.

“All the protections are in place,” Martinez González said. “We are informing the parties concerned. We have not contracted any services from you.” We don’t know if malicious third parties managed to find the database before Sen, but it’s still possible. Cybercriminals frequently scan the wider web for exposed databases like this one.

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Typically, cloud misconfigurations are the number one cause of data leaks and spills, mainly resulting from the misconception that cloud security is primarily the responsibility of the service provider.



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Sead is a seasoned freelance journalist based in Sarajevo, Bosnia and Herzegovina. He writes about IT (cloud, IoT, 5G, VPN) and cybersecurity (ransomware, data breaches, laws and regulations). During his career, which spans more than a decade, he has written for numerous media outlets, including Al Jazeera Balkans. He has also hosted several modules on content writing for Represent Communications.