ECG awards 10 Ashanti West region customers for prompt bill payment, patronage

The Electricity Company of Ghana (ECG) has awarded 10 Special Load Tariff (SLT) customers in the Ashanti West Region as part of activities marking its 2026 Customer Service Week. The 2026 Customer Service Week celebration, under the theme “The Extra Mile,” was observed across ECG’s operational areas from Monday, October 26, to Friday, October 30. The awards, presented between October 27 and 29, recognised the customers’ loyalty, prompt bill payments, consistent patronage and valued partnership with ECG.

ECG General Manager presents the plaque to management of Kumasi Cement The awardees are XY Plywood Ghana, World Cool Stone Quarry, Asawus Company Ltd, Kumasi Cement Ghana Ltd, Niwota Company, Lancaster Kumasi City Hotel, Guinness Ghana Ltd, Twellium Ghana Company Ltd, Kasapreko Company Limited PLC and China Mall Kumasi. The companies were honored with plaques and branded ECG souvenirs for their unalloyed partnership with the power distribution company.

Speaking during the presentations, the General Manager of ECG’s Ashanti West Region, Ing. George Amoah, thanked the companies for their contribution to the company’s success. Ing. George Amoah, General Manager/ Ashanti West, presenting the plaque to Mr. Emmanuel DuPont, General Manager of Lancaster Kumasi City Hotel “It would continue to improve power supply reliability and expand capacity to support businesses and attract investment to the region,” he noted.

The theme for this year’s celebration reflected ECG’s commitment to improving customer service and supporting businesses to grow and create jobs. Ing. Amoah announced that in line with the theme for this year’s celebration, ECG will continue to delight our customers and support their businesses. ECG team in a group photograph with Management of World Cool LTD “We want to keep the lights on to ensure your business is profitable so that you can continue to employ more people to give our youth a better future; hence, going the extra mile is not just a mantra but a work ethic that all staff of ECG Ashanti West have been trained and directed to exhibit in their respective tasks,” he said.

The occasion also afforded Management of Ashanti West Region ECG an opportunity to interact with these strategically important customers, gather firsthand knowledge on their operations and know their teething challenges. Head of Maintenance at Kasapreko Company Limited PLC, Manikandan Krishnan, expressed profound gratitude to the power company for the recognition.

“The recognition was an indication of the strong working relationship between ECG and its customers, adding that a stable power supply remained critical to the growth and sustainability of business,” he said. Ing. George Amoah, General Manager/ Ashanti West presenting the plaque to Mr. Manikandan Krishnan, Head of Maintenance at Kasapreko He was optimistic the operations of the company in the past months would ensure a stable power supply for the company’s expansion, that would contribute to job creation and economic development.

The ECG management reiterated its commitment to strengthening its relationship with strategic customers while undertaking system improvement projects across the Ashanti West Region to enhance power supply reliability and increase capacity.