technology

Apple unsure when it will get more foldable iPhones ahead of Christmas

Apple unsure when it will get more foldable iPhones ahead of Christmas

Apple has said it doesn’t know when it will restock its new foldable iPhones as it heads into the key Christmas trading period. Chief operating officer Sabih Khan said the company was working hard to get the Duo “into the hands of our customers as quickly as possible”.

Apple has said it doesn't know when it will restock its new foldable iPhones as it heads into the key Christmas trading period.

The iPhone Duo sold out just over a week after launch, despite being Apple's most expensive smartphone at nearly $2,000.

The company warned of "constraints" in sourcing key components and admitted it was "really hard to predict when supply and demand will be in balance".

Meanwhile, Apple's new chief executive, John Ternus, said the firm was seeing an "unprecedented" rise in memory costs, including chips, as the artificial intelligence (AI) industry continues to invest billions of dollars in building data centres.

Ternus launched the Duo after he took over from previous boss Tim Cook in September.

It is the smartphone's first major design change in almost 20 years but some buyers have reported problems with the Duo's screen.

Last week, the company said it would replace any handsets that were affected by an issue that caused a "small number" to crack along the inside fold.

As it released its latest financial figures on Monday, Apple's executives did not mention any problems with the iPhone Duo.

Ternus said he was "thrilled" by the early reaction to the foldable phone. Chief operating officer Sabih Khan said the company was working hard to get the Duo "into the hands of our customers as quickly as possible".

Apple's results for the three months to 26 September did not include sales of the Duo, which was released at the end of October.

Nevertheless, Apple said it had sold more iPhones globally over the last year than ever before.

iPhone revenue for the quarter rose 17% to $57bn (£42bn).

Sales of Mac computers also grew over the three months by 27% to a record $10.7bn.

Overall, Apple's sales between July and September rose from $102bn to $114bn. Pre-tax profit also increased, from $32.8bn to $36.1bn.

However, sales for both the iPad and Apple's wearable products, including its headphones and watch, fell by 10% and 7%, respectively.

Khan said that most Apple devices were still experiencing supply constraints driven in part by difficulty in getting enough microprocessors with advanced nodes.

Those components are essentially computer chip technology that allow Apple devices to operate more quickly, most of which it has manufactured through TSMC, which is based in Taiwan.

Khan said the problem was expected to continue into next year, particularly impacting iPads and Macs.

The situation has worsened because the company has repeatedly insisted on "unexpected demand" for its products.

Ternus also noted that Apple is still seeing "unprecedented" cost increases for memory, or the ability of devices to store data like apps, photos, and text messages.

Much memory storage runs through data centres, which have experienced a boom in demand for space as AI chatbots and platforms - including those developed by the likes of OpenAI and Anthropic - have become popular.

Storage prices have gone up for tech companies like Apple.

Earlier this year, Cook referred to a sudden increase in data centre costs as a "thousand year flood".

Apple has lifted prices on nearly all of its hardware products by around 20%.

Sunil Krishnan from Aviva Investors told the BBC's Today programme that Apple posted "a reasonably solid set of results" with a "pretty good performance" from its iPhone business.

While there were concerns over the company's guidance on profit margins and the cost of memory chips, Krishnan added that in the broader context, "margins well north of 45% for a very well-established company, I think, are pretty impressive".

However, Apple's share price fell by 1.8% in after-hours trading.

  • apple
  • company
  • duo
  • iphone
  • iphones
  • christmas
  • ternus
  • memory

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