Npontu Technologies marks 10 years of building digital solutions, eyes Africa’s AI future

Ghanaian technology company Npontu Technologies is marking its 10th anniversary, reflecting on a decade of developing digital solutions and pursuing its ambition to contribute to Africa’s artificial intelligence ecosystem. Founded in November 2016, the company began with a vision to develop artificial intelligence (AI) solutions for organisations across Africa.

However, at the time, many businesses were still becoming familiar with Business Intelligence, making it difficult for the founders to communicate the practical value of AI and how it could be applied to business operations. Rather than abandon the vision, Npontu focused on building the foundations for its ambitions. The company started by providing short message service (SMS) solutions to banks and other organisations, allowing it to establish business relationships and gain experience in real operational environments.

It later developed Enterprise Resource Planning (ERP) systems tailored to the needs of African businesses, while continuing to explore ways of integrating intelligence into business processes. Npontu says its long-term ambition has been to help build an African AI ecosystem supported by three key elements: computing infrastructure, models and data.

Through an introduction by its mentor, Francis Gatsi, NVIDIA supported the company with access to graphics processing unit (GPU) resources for two years, helping it train its own models. The company also says about 600 interns have contributed over the years to labelling and preparing local datasets, which it considers essential to developing AI systems that reflect African realities.

In 2018, Npontu launched Snwolley AI, with the stated goal of developing artificial intelligence that better understands African languages, accents, cultures, communities and businesses. The company says the initiative was driven by the need for AI solutions that account for local contexts rather than relying exclusively on systems developed for other markets.

Products and market reach Npontu says its products have reached approximately 3,500 organisations across nine sectors and six countries. Its portfolio includes: Snwolley AI: An artificial intelligence platform focused on enterprise intelligence and search using localised datasets. Kedebah ERP: A business management suite covering finance, point of sale, human resources, payroll and operations for micro, small and medium-sized enterprises.

Deywuro: A messaging platform which the company says has delivered more than two billion messages for businesses. Credit-scoring solution: A data-driven tool designed to provide customer insights for credit financing. The company says data protection and security remain central to its operations because of the sensitive organisational information it handles.

It identifies its data protection commitments, ISO 27001 and ISO 22301 certifications, and ongoing work towards ISO 42001 as part of its efforts to strengthen security, business continuity and responsible AI management. Reflecting on its journey, Npontu acknowledges that its growth has involved financial pressure, difficult decisions, failed experiments and mistakes.

It says these experiences have reinforced the importance of accountability, transparency, consistent delivery and trust in building a sustainable technology business. The company also credits its progress to its employees, clients, partners, mentors and other supporters. It has acknowledged the contributions of its Board Chairman, Anthony Boateng, past and present board members, its founding team and current staff.

It also recognised clients in the banking, insurance and telecommunications sectors, alongside NVIDIA, mentor Francis Gatsi, business partners, friends and families who supported the company through its early years. As it enters its second decade, Npontu says it intends to continue developing technology that addresses practical challenges, helping organisations unlock the value of their data and advancing AI solutions that reflect African contexts.

The company is inviting organisations interested in applying AI to their operations, as well as investors and strategic partners who share its vision for Africa’s technology future, to engage with it. From its beginnings around a dining table in November 2016 to its expanding portfolio of digital products, Npontu says its first decade has been shaped by faith, resilience, learning and continuous development.

It is marking the milestone under the message: “The story is not over. In many ways, we are just getting started.”