Keralam Home Minister’s office gets new digital system

Home Minister Ramesh Chennithala examining the functioning of the digital system operationalised at his office in Thiruvananthapuram on Friday

A digital system has been introduced to coordinate the functioning of the office of Home Minister Ramesh Chennithala with the day-to-day operations of the Kerala Police. The system comprises two portals -- HM Acts and HOMeS -- which are designed to streamline the handling of public complaints and provide real-time information on major crimes and police activities to the Home Minister.

Under the HM Acts portal, every complaint received by the Home Minister will be registered digitally and forwarded to the respective police stations through iCoPS, the Kerala Police’s main software system. Based on the nature of each petition, appropriate directions will be issued, and the progress of the complaint can be monitored at every stage until it is resolved.

The new system will also allow applicants to track the status of their complaints without having to send letters or make phone calls to enquire about the progress. Updates, including information on the disposal of complaints, will be communicated to applicants through SMS.

The second portal, HOMeS (Home Department Operations, Monitoring and e-Services), has been developed to enable the Home Minister to monitor police activities in real time. Its key feature is a dashboard that provides information and statistics related to crimes registered across the State.

Through the portal, the Home Minister can access details of FIRs registered each day in the State. The facility eliminates the need to collect information separately from different police stations as consolidated crime statistics will be available through the dashboard.