- The US Army will use Salesforce for its future productivity and agentic AI goals
- Pentagon on a roll with tech deals amid new software modernization drive
- Hire to Retire support will include a platform for recruiting, training, benefits and veteran transition
The US Army has signed a $5.6 billion Indefinite Delivery Indefinite Quantity (IDIQ) contract with Salesforce to modernize military operations with new collaboration and AI tools, citing three key goals: scaling innovation, reducing costs and increasing mission readiness.
Salesforce’s software is expected to replace outdated tools used by the Pentagon with cloud-based, efficiency-enhancing upgrades.
The deal is actually part of a much larger modernization effort: The Pentagon has already formed other alliances with OpenAI, Anthropic and xAI under Defense Secretary Pete Hegseth’s focus on software.
Salesforce wins major contract with US military
Salesforce has apparently been preparing for this moment for months, having launched its national security unit (Missionforce) in 2025 and a DoD-compliant version of Slack in December 2025.
Salesforce outlined four key benefits the deal will unlock for the Department of War, the first being “hire to retire” support, giving the military a platform integrating recruiting, training, deployment, benefits and veteran transition, while breaking down the silos that currently plague the department.
The company also promises to improve access to real-time data for faster decision-making, more streamlined operations for increased efficiency, and agentic AI readiness through unified data and connected systems.
This is not the first time the military has partnered with Salesforce, as Kendall Collins, CEO of Missionforce and Government Cloud, explains: “This new contract, building on a more than decade-long relationship between Salesforce and the U.S. Armed Forces, will operationalize Missionforce across the Army and DOW, providing trusted data and seamless interoperability, and supporting DOW’s transformation into an agentic enterprise.
“This decision will deliver a faster time to value, better return on investment and better mission outcomes across the DOW,” added Program Vice President Alan Webber.
The terms of the contract call for the contract to be divided into two five-year periods, the second being optional, with a maximum but unguaranteed cap of $5.6 billion.
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