Inside the control room at British Airways headquarters - the nerve center that oversees up to 820 flights PER DAY (and decides whether YOUR bag gets off the plane first)

BA's Integrated Operations Control Center (IOC) is located next to Heathrow. He is responsible for allocating aircraft to the stands at Heathrow Terminal T5. READ MORE: How difficult is it to land an airliner in a crosswind? The Mail finds out

If a British Airways plane is stuck on the Heathrow taxiway waiting for a position free, BA HQ will be fully informed. . And will work on a solution.

If some passengers are transiting through the hub to another flight and time is running out, BA will know that too. So did the flight crew. And these passengers will have already been given priority.

How do I know if BA will know? Because I'm in the airline's state-of-the-art Integrated Operations Control Center (IOC) at Waterside headquarters, next to Heathrow, and learning how this impressive operations center tracks each of its planes throughout the world. world and springs into action at the first sign of a setback.

And he is responsible for planning up to 820 flights per day to around 210 destinations - with up to 100 aircraft from a fleet of 260 in the air at any time - and at Heathrow Terminal T5 for aircraft stand allocation.

This requires a lot of organization. But British Airways has nifty IT tools and quick-thinking staff who thrive on solving complexity.

Inside the control room at British Airways headquarters - the nerve center that oversees up to 820 flights PER DAY (and decides whether YOUR bag gets off the plane first)
BA's Integrated Operations Control Center (IOC) is located next to Heathrow. He is responsible for allocating aircraft to the stands at Heathrow Terminal T5. READ MORE: How difficult is it to land an airliner in a crosswind? The Mail finds out

If a British Airways plane is stuck on the Heathrow taxiway waiting for a position free, BA HQ will be fully informed. . And will work on a solution.

If some passengers are transiting through the hub to another flight and time is running out, BA will know that too. So did the flight crew. And these passengers will have already been given priority.

How do I know if BA will know? Because I'm in the airline's state-of-the-art Integrated Operations Control Center (IOC) at Waterside headquarters, next to Heathrow, and learning how this impressive operations center tracks each of its planes throughout the world. world and springs into action at the first sign of a setback.

And he is responsible for planning up to 820 flights per day to around 210 destinations - with up to 100 aircraft from a fleet of 260 in the air at any time - and at Heathrow Terminal T5 for aircraft stand allocation.

This requires a lot of organization. But British Airways has nifty IT tools and quick-thinking staff who thrive on solving complexity.

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