T-Mobile outage affected thousands of users across the US

More than 80,000 subscribers were experiencing intermittent issues with its voice, text and data services.

T-Mobile suffered network outages late Monday, causing intermittent issues with its voice, text and data services, according to Reuters. According to reports submitted to Downdetector, more than 80,000 subscribers in multiple regions of the United States were experiencing issues around 10:14 p.m. ET on February 14. T-Mobile responded to user complaints on Twitter, first to tell people the carrier was working on a fix for the disruption, then to update everyone on its progress. Shortly after midnight on February 14, Neville Ray, the company's president of technology, announced that T-Mobile had seen "significant improvement and was operating at near-normal levels."

Indeed, the number of outage reports on Downdetector has dropped significantly after its peak at 10 p.m. Monday. Ray said the outage was caused by a third-party fiber optic downtime issue affecting his services - for some people even emergency numbers were inaccessible. The outages also appeared to have affected not only T-Mobile's own customers, but also people who use MVNOs that rely on the carrier's network. 9to5Google says Google Fi users have also experienced intermittent access to its services, though they'll likely be able to use them as usual soon, if T-Mobile is truly able to fix the problem. issue.

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