Are you having difficulty logging into your email this morning? You may not be alone. Microsoft Outlook users reported problems connecting to the email client to start the week, with reports starting just before 5 a.m. ET on Monday.
Microsoft said on its status page that people connecting to Outlook.com might experience intermittent failures, including “too many requests” issues. Others may find themselves disconnected unexpectedly.
People reporting errors to Downdetector, which like CNET is owned by Ziff Davis, said they were having problems with the client’s iOS app. Outage reports on Downdetector had increased to over 1,200 as of 9:38 a.m. ET.
This is a developing story and will be updated.
Canceling an update doesn’t seem to have helped
By Jon Reed
In its latest update on its status page, Microsoft said rolling back a recently introduced update did not resolve connection issues.
“We continue to investigate the unexpected increase in error rates affecting two separate error scenarios to identify any potential causes that may be responsible,” the update said. “Additionally, we are closely monitoring service telemetry to uncover any other potential actions or mitigation measures.”
Microsoft said the errors affect, but are not limited to, iOS users.
