Can I claim compensation for a canceled BA flight? The Holiday Guru answers readers' travel questions
From advice on claiming compensation for a canceled British Airways flight to advice on walking tours in Menorca: The Holiday Guru answers readers' travel questions
The Holiday Guru is always available to answer your questions.
Here he helps a reader whose BA flight to Brussels was canceled at the last minute, advises another on the best place to listen to fado in Porto, and recommends a travel agency capable of building a tailor-made itinerary for a walking holiday in Menorca.
Q. Our flight to Brussels was canceled on the way to the airport. BA booked us in the next morning but also canceled it. We had Rolling Stones tickets that night, so we went through Eurotunnel. It was a brilliant concert, but can we claim our unused return flight and should we be compensated?
John Linsdell, Southampton.
A . BA says it will reimburse both flights, as it must by law. You can try a claim for compensation under rule EU-261, but the airline is almost certainly within its rights to say that your flight cancellation – caused by the last-minute restriction of take-off slots from Heathrow, she said – was an “extraordinary circumstance” and therefore did not have to pay.
Q. My husband and I are 70 and want to tackle the Menorca Coastal Path next year. We would prefer to stay in the center and be driven to the starting point each day. Can you help?
Hilary Ludbrook, Birkenhead.
A. Try Cami de Cavalls 360 (camidecavalls360.com), specialists in organizing such trips in Menorca. He will create a tailor-made itinerary. The trip should take about ten days and cover 115 miles. Good luck!
Q. Our holidays ...
The Holiday Guru is always available to answer your questions.
Here he helps a reader whose BA flight to Brussels was canceled at the last minute, advises another on the best place to listen to fado in Porto, and recommends a travel agency capable of building a tailor-made itinerary for a walking holiday in Menorca.
Q. Our flight to Brussels was canceled on the way to the airport. BA booked us in the next morning but also canceled it. We had Rolling Stones tickets that night, so we went through Eurotunnel. It was a brilliant concert, but can we claim our unused return flight and should we be compensated?
John Linsdell, Southampton.
A . BA says it will reimburse both flights, as it must by law. You can try a claim for compensation under rule EU-261, but the airline is almost certainly within its rights to say that your flight cancellation – caused by the last-minute restriction of take-off slots from Heathrow, she said – was an “extraordinary circumstance” and therefore did not have to pay.
Q. My husband and I are 70 and want to tackle the Menorca Coastal Path next year. We would prefer to stay in the center and be driven to the starting point each day. Can you help?
Hilary Ludbrook, Birkenhead.
A. Try Cami de Cavalls 360 (camidecavalls360.com), specialists in organizing such trips in Menorca. He will create a tailor-made itinerary. The trip should take about ten days and cover 115 miles. Good luck!
Q. Our holidays ...
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