Cafe hits back at scathing customer review complaining of £10 porridge 'scam'

Colm McDonagh, owner of Esquires Coffee Eyre Square, said he was "disappointed" to read the man's poor review - but said pointed out that he had opted for additional toppings know the price

The managers of Esquires Coffee in Galway, Ireland were surprised to read the response from an unhappy customer A disgruntled diner was unhappy with the price of his porridge (

Image: facebook)

A cafe that drew five-star reviews on Tripadvisor has hit back by claiming its porridge is a 'scam'.

An unhappy customer was surprised to be charged over £13 (€15) for porridge and coffee.

Executives at Esquires Coffee in Galway, Ireland were surprised to read the disgruntled restaurant's review - and said they had made the decision to opt for additional ingredients, which drove up the price. total price.

A receipt said they paid €3.85 for a large latte, €7.50 for porridge, €0.30 for oat milk, €1.50 for seeds, 1 €.50 for maple syrup and €1.50 for mixed nuts.

And in total, the GalwayBeo reports the bill comes to €16.15 (£13.80), including €12.30 (£10.50) for the porridge and extra toppings.

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The customer wrote on Facebook: "Coffee experience today at Esquires, Eyre square: I had porridge, coffee, both average, not bad but nothing special.

The invoice for the customer's visit to the restaurant where he complained online about the price The bill for the customer's visit to the restaurant where he complained online about the prices (

Picture:

Facebook)

“I would say this is a total rip off. 16.15 euros for oatmeal porridge with some toppings and late oats. Roughly 7.50 for plain porridge with compote.

“Also start charging for plant-based milks after a few years, although you can get them much cheaper these days. You can tell most of their guests are tourists…I won't be back.”

Colm McDonagh, owner of Esquires Coffee Eyre Square, said he was "disappointed" to read the scathing review.

He said, "In the 7 years we've been in business, no one has complained.

"This gentleman spent 1h50 in the shop, and at no time did he complain to us and we know that he was very well looked after."

Cafe hits back at scathing customer review complaining of £10 porridge 'scam'

Colm McDonagh, owner of Esquires Coffee Eyre Square, said he was "disappointed" to read the man's poor review - but said pointed out that he had opted for additional toppings know the price

The managers of Esquires Coffee in Galway, Ireland were surprised to read the response from an unhappy customer A disgruntled diner was unhappy with the price of his porridge (

Image: facebook)

A cafe that drew five-star reviews on Tripadvisor has hit back by claiming its porridge is a 'scam'.

An unhappy customer was surprised to be charged over £13 (€15) for porridge and coffee.

Executives at Esquires Coffee in Galway, Ireland were surprised to read the disgruntled restaurant's review - and said they had made the decision to opt for additional ingredients, which drove up the price. total price.

A receipt said they paid €3.85 for a large latte, €7.50 for porridge, €0.30 for oat milk, €1.50 for seeds, 1 €.50 for maple syrup and €1.50 for mixed nuts.

And in total, the GalwayBeo reports the bill comes to €16.15 (£13.80), including €12.30 (£10.50) for the porridge and extra toppings.

>

The customer wrote on Facebook: "Coffee experience today at Esquires, Eyre square: I had porridge, coffee, both average, not bad but nothing special.

The invoice for the customer's visit to the restaurant where he complained online about the price The bill for the customer's visit to the restaurant where he complained online about the prices (

Picture:

Facebook)

“I would say this is a total rip off. 16.15 euros for oatmeal porridge with some toppings and late oats. Roughly 7.50 for plain porridge with compote.

“Also start charging for plant-based milks after a few years, although you can get them much cheaper these days. You can tell most of their guests are tourists…I won't be back.”

Colm McDonagh, owner of Esquires Coffee Eyre Square, said he was "disappointed" to read the scathing review.

He said, "In the 7 years we've been in business, no one has complained.

"This gentleman spent 1h50 in the shop, and at no time did he complain to us and we know that he was very well looked after."

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