F1 fans receive apology from British GP chief who promises changes after complaints

“I am not closing the door on doing anything differently next year, we will consider anything and everything. Nothing is on the table. We have learned a lot of lessons and we cannot have a repeat of this year."

Pringle also cited a number of contributing factors to the chaos with the queuing system, including the fact that sales were handled by third-party vendor Secutix. However, he argued that dynamic pricing was a different issue, with Silverstone's traditional model of offering the cheapest prices for first-time purchases.

"In light of what we know now, can we use our historical model given the current popularity of F1?" he added. "We have to look into this. It's wonderful that we have had such a request, but it's very unfortunate that our fans have been subjected to these challenges. We have to sort it out and we will.”

F1 fans receive apology from British GP chief who promises changes after complaints

“I am not closing the door on doing anything differently next year, we will consider anything and everything. Nothing is on the table. We have learned a lot of lessons and we cannot have a repeat of this year."

Pringle also cited a number of contributing factors to the chaos with the queuing system, including the fact that sales were handled by third-party vendor Secutix. However, he argued that dynamic pricing was a different issue, with Silverstone's traditional model of offering the cheapest prices for first-time purchases.

"In light of what we know now, can we use our historical model given the current popularity of F1?" he added. "We have to look into this. It's wonderful that we have had such a request, but it's very unfortunate that our fans have been subjected to these challenges. We have to sort it out and we will.”

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