Major train company says 'do not travel today' due to major staffing issues

Train operator TransPennine Express has issued a 'do not travel' alert for Wednesday over the issue, which has caused a high level of cancellations and unexpected disruptions through the network

Passengers had to deal with dozens of canceled trains this morning (

Image: Manchester Evening News)

A train line has been thrown into chaos as a 'system glitch' causes a major disruption to services.

Train operator TransPennine Express has issued a 'do not travel' alert for Wednesday due to the issue.

Passengers traveled to area stations to find that dozens of trains were unexpectedly cancelled.

With just four days until Christmas, many people will find their homecoming plans complicated or rendered impossible by the issue.

The cancellations this morning will be particularly frustrating for passengers as the railway workers are not on strike and it should have been a relatively rare day of good service.

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TransPennine Express customers have been dealing with poor service for months (

Picture:

Manchester Evening News)

"Transpennine Express is a serious contributing factor to my chronic stress," Laura Williams wrote on Twitter, alongside a screenshot of a departure board showing canceled train after canceled train.

"Almost all the trains were canceled at the last minute this morning. The new timetable is clearly not working.

"Hours without train service are no longer a forgivable rare occurrence."

Several people claimed that the train operator had canceled more than a hundred trains this morning.

Director of Customer Service and Corporate Operations, Kathryn O'Brien, said, "Due to a significant registration system issue, we are experiencing a high level of cancellations and unforeseen disruptions to our network.

"We know this will have a significant impact on customers traveling with us today and we sincerely apologize for any disruption caused.

"We are working hard internally and with our system provider to resolve the situation as soon as possible.

"We do everything we can to keep customers moving, but if any issues arise...