AAX Executive Leaves Crypto Exchange Amid Ongoing Operational Shutdown

Former AAX executive Ben Caselin said his role at the company had become hollow and trust in the brand was broken.

AAX exec leaves the crypto exchange amid ongoing operational halt New

Weeks after the AAX exchange began halting withdrawals, its vice president for global marketing and communications announced that he had resigned from his position at the cryptocurrency exchange.

In a Twitter thread, Ben Caselin confirmed that he had left the company and outlined his reasons for deciding to leave his position at the crypto exchange. According to Caselin, despite his efforts in the fight for the community, the initiatives they proposed were not accepted. The executive described that his role in communications had become "hollow".

The former AAX executive also expressed disagreement with AAX's handling of the issue. Caselin described the exchange's actions as "lack of empathy" and "too opaque".

Amid the pullout halt, the former leader also pointed out that many people, including some of his family, had asked him for help. However, Caselin wrote that he couldn't do anything at the moment and everyone is waiting for shares from the exchange.

Despite the current situation, the former AAX executive believes things will be handled without bad intentions, but notes that the damage has already been done. "The brand is gone and the trust is shattered," he wrote.

Related: Here's How Centralized Exchanges Aim to Win Back Users After FTX's Collapse

On November 14, the AAX exchange halted withdrawals, citing the need to fix an issue while upgrading its system. The exchange assured its community that the halt in withdrawals had nothing to do with FTX's ongoing collapse and said it has no financial exposure to the struggling FTX exchange. p>

After the announcement, the AAX team

AAX Executive Leaves Crypto Exchange Amid Ongoing Operational Shutdown

Former AAX executive Ben Caselin said his role at the company had become hollow and trust in the brand was broken.

AAX exec leaves the crypto exchange amid ongoing operational halt New

Weeks after the AAX exchange began halting withdrawals, its vice president for global marketing and communications announced that he had resigned from his position at the cryptocurrency exchange.

In a Twitter thread, Ben Caselin confirmed that he had left the company and outlined his reasons for deciding to leave his position at the crypto exchange. According to Caselin, despite his efforts in the fight for the community, the initiatives they proposed were not accepted. The executive described that his role in communications had become "hollow".

The former AAX executive also expressed disagreement with AAX's handling of the issue. Caselin described the exchange's actions as "lack of empathy" and "too opaque".

Amid the pullout halt, the former leader also pointed out that many people, including some of his family, had asked him for help. However, Caselin wrote that he couldn't do anything at the moment and everyone is waiting for shares from the exchange.

Despite the current situation, the former AAX executive believes things will be handled without bad intentions, but notes that the damage has already been done. "The brand is gone and the trust is shattered," he wrote.

Related: Here's How Centralized Exchanges Aim to Win Back Users After FTX's Collapse

On November 14, the AAX exchange halted withdrawals, citing the need to fix an issue while upgrading its system. The exchange assured its community that the halt in withdrawals had nothing to do with FTX's ongoing collapse and said it has no financial exposure to the struggling FTX exchange. p>

After the announcement, the AAX team

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