I'm afraid of being rejected if I reapply for my John Lewis credit card
I've had a John Lewis card since the 1980s - first when it was a store card, then when it changed to a credit card.
This is my preferred method of payment, both in-store and in-store, and I pay off the full balance each month. I've been doing it for 40 years.
But after the company changed lenders, they are asking holders to reapply and I'm afraid my application will be denied.
My sister-in-law, who is retired and a long-time card holder, was rejected and the Trustpilot site is full of stories of horror over applications being turned down or spending limits reduced.
Last year I quit a job with a six-figure income, sold my house and left London. I am two years below the legal retirement age, but I have ordered my finances so that my purchasing power is greater than that of my daughters in their thirties.
If I apply and get rejected will it affect my credit rating?
TM, Eastbourne< /p>
Your letter is one of a number of John Lewis cardholders who have experienced transfer issues lender from HSBC to NewDay - a process that requires customers to reapply and go through a credit check.
< p class="dcr-kpil6a">You were so worried that a rejected application lowers your credit score that you have decided not to apply for.However, it would have been nice to go through the initial eligibility check which would have told you the likely outcome of the application. This involves "soft research" and would not have impacted your credit score.
If you cleared this hurdle and proceeded with the full application, at At this point, a "difficult search" would appear on your credit file.
John Lewis says NewDay has a regulatory obligation to assess each customer's creditworthiness and says that 96% of those who have applied to date have been accepted.
Social media and news articles tell a different story as customers who previously spent were furious with 'rejected or receive tiny spending limits.
Other readers were upset that the apps were online and required a mobile phone for security reasons. They also question the decision to no longer accept payment by check or at the counter.
John Lewis says using a mobile for authentication protects customers from fraud, and the decision to stop accepting other methods of payment is due to lack of demand.
We welcome letters but cannot respond individually. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters are subject to our terms and conditions
I've had a John Lewis card since the 1980s - first when it was a store card, then when it changed to a credit card.
This is my preferred method of payment, both in-store and in-store, and I pay off the full balance each month. I've been doing it for 40 years.
But after the company changed lenders, they are asking holders to reapply and I'm afraid my application will be denied.
My sister-in-law, who is retired and a long-time card holder, was rejected and the Trustpilot site is full of stories of horror over applications being turned down or spending limits reduced.
Last year I quit a job with a six-figure income, sold my house and left London. I am two years below the legal retirement age, but I have ordered my finances so that my purchasing power is greater than that of my daughters in their thirties.
If I apply and get rejected will it affect my credit rating?
TM, Eastbourne< /p>
Your letter is one of a number of John Lewis cardholders who have experienced transfer issues lender from HSBC to NewDay - a process that requires customers to reapply and go through a credit check.
< p class="dcr-kpil6a">You were so worried that a rejected application lowers your credit score that you have decided not to apply for.However, it would have been nice to go through the initial eligibility check which would have told you the likely outcome of the application. This involves "soft research" and would not have impacted your credit score.
If you cleared this hurdle and proceeded with the full application, at At this point, a "difficult search" would appear on your credit file.
John Lewis says NewDay has a regulatory obligation to assess each customer's creditworthiness and says that 96% of those who have applied to date have been accepted.
Social media and news articles tell a different story as customers who previously spent were furious with 'rejected or receive tiny spending limits.
Other readers were upset that the apps were online and required a mobile phone for security reasons. They also question the decision to no longer accept payment by check or at the counter.
John Lewis says using a mobile for authentication protects customers from fraud, and the decision to stop accepting other methods of payment is due to lack of demand.
We welcome letters but cannot respond individually. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters are subject to our terms and conditions
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