Martin Kemp refunds invalid ticket after fans struggle with seller

Martin KempImage source, Getty Images
By Yasmin Rufo and Helen BushbyBBC Culture Reporters

Martin Kemp of Spandau Ballet paid a refund for a couple unable to attend their concert after being unable to resell their disabled access tickets via seller AXS.

Publishing on wife tweeted AXS saying: "You won't let me resell the accessible ticket.

"My husband is seriously ill in intensive care. If we had “normal” tickets, I could resell them. Isn't that discrimination?"

In response, Kemp said, "I will personally reimburse you."

The musician and actor, who is hosting a Back To The 80s Xmas Party! concert at Dreamland Margate on Friday, added: "I'm so sorry to hear that. I will follow. More than that, I wish your husband good luck. And I wish him a speedy recovery. And when he's okay, come to another show as a guest!! Agents and Retailers, told the BBC it was able to confirm that after being in contact with AXS on Friday, "the customer was contacted and refunded by AXS this morning".

AXS told him: "We provided the customer...

Martin Kemp refunds invalid ticket after fans struggle with seller
Martin KempImage source, Getty Images
By Yasmin Rufo and Helen BushbyBBC Culture Reporters

Martin Kemp of Spandau Ballet paid a refund for a couple unable to attend their concert after being unable to resell their disabled access tickets via seller AXS.

Publishing on wife tweeted AXS saying: "You won't let me resell the accessible ticket.

"My husband is seriously ill in intensive care. If we had “normal” tickets, I could resell them. Isn't that discrimination?"

In response, Kemp said, "I will personally reimburse you."

The musician and actor, who is hosting a Back To The 80s Xmas Party! concert at Dreamland Margate on Friday, added: "I'm so sorry to hear that. I will follow. More than that, I wish your husband good luck. And I wish him a speedy recovery. And when he's okay, come to another show as a guest!! Agents and Retailers, told the BBC it was able to confirm that after being in contact with AXS on Friday, "the customer was contacted and refunded by AXS this morning".

AXS told him: "We provided the customer...

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