Response time: Vol. 19

You satisfy your clients, but can You satisfy OUR curiosity?

With Will Yates, Co-founder of ttagz.
Please say We A little little about your business And What You TO DO there.
I am THE co-founder of ttagz, A user generated content (CGU) tool For brands look has create A authentic Your of voice And build community around authentic content.
Which celebrity would be be Really great has your job, And Why ?
Keanu Reeves. He is widely known as A kind And attentive person – all THE qualities necessary has excel In This role.
What is this your the biggest productivity To hack?
I will give You two: checklists And time allocation. I would be be lost if I doesn't to write out My every day (And weekly) Tasks, SO I get A little dopamine hit each time I tick them disabled (Yes, I TO DO he on paper). Segmentation your diary East another mental To hack has allow You has devote time appropriately has tasks.

"I don't do it see how the robots will Never be able has Really showing empathy with My clients' staff struggles, feel authentic emotions, Or deeply to understand THE nuances of human experiences”
What is this THE best customer service you have Never experimented?
Honestly, American Express. If You call THE number on THE back of your credit map they will literally bend on backward For you.
What can You TO DO that A robot will Never be able has reproduce?
On A very human level, I don't do it see how the robots will Never be able has Really showing empathy with My clients' staff struggles, feel authentic emotions, Or deeply to understand THE nuances of human experiences. I could be fake, but There is A intrinsic quality has human connection And understanding that East always untouchable.

"Behind each support ticket, There is A human with A story"
What is this THE A piece of advice You would be give has your peers In THE customer service industry?
Were enough unplugged with OUR clients NOW, but remember, behind each support ticket, There is A human with A history. SO to treat them with kindness And patience (And maybe sprinkle In A little of humor).
What is this THE best thing A customer has Never said has You ?
"Will. Thank You! He was SO easy has contact You, And your help do he A absolute broken has together up My CGU tool. THANKS A million. »
What words TO DO your skin crawl?
"I need has work on THE back-end, " which East coder language For "I do not have obtained A hint. »
What is this your most used emoticon In customer discussions ?

Startups Dec 19, 2023 0 29 Add to Reading List

You satisfy your clients, but can You satisfy OUR curiosity?

With Will Yates, Co-founder of ttagz.

Please say We A little little about your business And What You TO DO there.

I am THE co-founder of ttagz, A user generated content (CGU) tool For brands look has create A authentic Your of voice And build community around authentic content.

Which celebrity would be be Really great has your job, And Why ?

Keanu Reeves. He is widely known as A kind And attentive person – all THE qualities necessary has excel In This role.

What is this your the biggest productivity To hack?

I will give You two: checklists And time allocation. I would be be lost if I doesn't to write out My every day (And weekly) Tasks, SO I get A little dopamine hit each time I tick them disabled (Yes, I TO DO he on paper). Segmentation your diary East another mental To hack has allow You has devote time appropriately has tasks.

"I don't do it see how the robots will Never be able has Really showing empathy with My clients' staff struggles, feel authentic emotions, Or deeply to understand THE nuances of human experiences”

What is this THE best customer service you have Never experimented?

Honestly, American Express. If You call THE number on THE back of your credit map they will literally bend on backward For you.

What can You TO DO that A robot will Never be able has reproduce?

On A very human level, I don't do it see how the robots will Never be able has Really showing empathy with My clients' staff struggles, feel authentic emotions, Or deeply to understand THE nuances of human experiences. I could be fake, but There is A intrinsic quality has human connection And understanding that East always untouchable.

"Behind each support ticket, There is A human with A story"

What is this THE A piece of advice You would be give has your peers In THE customer service industry?

Were enough unplugged with OUR clients NOW, but remember, behind each support ticket, There is A human with A history. SO to treat them with kindness And patience (And maybe sprinkle In A little of humor).

What is this THE best thing A customer has Never said has You ?

"Will. Thank You! He was SO easy has contact You, And your help do he A absolute broken has together up My CGU tool. THANKS A million. »

What words TO DO your skin crawl?

"I need has work on THE back-end, " which East coder language For "I do not have obtained A hint. »

What is this your most used emoticon In customer discussions ?