Fin, the revolutionary AI robot for customer service, keeps getting better

THE future of customer service East human + AI. A future Or human intelligence And artificial intelligence combine has TO DO customer service remarkable.

In March of last year – In pursuit of This future – We released OUR breakthrough AI chatbot, Fin. Fin automatically solves customer problems with on, accurate, of conversation answers base uniquely on your support content.

From END launch, We have added on 20 new features And abilities, manufacturing he multilingual, improve answer quality, provide Deeper reports, And more.

Thousands of Intercom clients are reach amazing results with Fin, with A average conversation resolution rate of 41%. GOOD continue has invest deeply In AI, improvement And increase All Fin has has offer has help your team deliver faster resolutions And better quality customer experiences.

How Fin help your team And clients

Upper support volume, limit resources, And increasing customer expectations are putting more pressure on your support team. Using THE most sophisticated AI language models, Fin can:

Dramatically reduce support volume. OUR clients are seeing A average conversation resolution rate of 41% with a few reach up has 50%. Open 24/7 support. Reach faster First of all answer times And resolutions. Increase customer satisfaction with fast, accurate answers.

7 manners Fin has improved Support clients with Fin In 45 LANGUAGES

Fin East NOW multilingual And East available In 45 LANGUAGES. In addition has English, Fin supports conversation In Portuguese, Spanish, French, Brazilian, German, Chinese, Arab, Japanese, And more.

Improved answer quality with clarify questions And multi-source answers

When A customer request A wave Or not clear question, instead of discount on THE conversation has your support team, Fin NOW has THE power has ask clever clarify questions. This solves customer questions faster And guard conversation out of your support the team inbox.

In addition has This, Fin can NOW compile clever answers Since several sources as opposite has A Single article Or piece of support content. With This aptitude, beta clients saw their resolution rates improve by ten percentage points on average.

Stay in front of your Fin spend with use boundaries

NOW You can get flexible control on how a lot your team spent on Fin. Once your team has reached A predefined resolution limit, END AI answers will be automatically disabled And you go be notified in the app.

Important note: When You reach A limit, Fin will follow your predefined to put back preferences And any of them custom answers For Fin will continue has work as normal.

Measure how satisfied your clients are with Fin conversation

Measure your clients' satisfaction with each Fin conversation, And identify conversation And areas that are perform GOOD Or In need of improvement with A CSAT For Fin investigation.

Along with A dedicated report, CSAT data East Also directly available In THE mailbox, provide your support team with in the front context on how A customer East feeling Before answer has their query.

Easily power Fin with your support content And conversation

Never request, What if Fin could learn Since THE conversation You are having with clients In THE mailbox And SO answer with similar answers In THE future? NOW he can with