FTX Suspends User Accounts Over Kroll Cyber ​​Breach Issues

FTX has made this decision as a proactive measure to prevent any potential future incidents or further damage from the recent hack.

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Following Kroll's recent cybersecurity breach, bankrupt cryptocurrency exchange FTX has temporarily suspended the accounts of affected users accessing its claims portal.

FTX announced the decision regarding X (formerly Twitter) as a proactive measure to prevent future incidents or further damage from the recent hack.

In response to the Kroll cybersecurity incident, FTX took the precautionary measure of temporarily freezing affected user accounts within the customer complaints portal. We appreciate your patience and will provide further information on next steps in due course.

— FTX (@FTX_Official) August 25, 2023

Users are strongly discouraged from modifying their claims or modifying accepted schedules in response to the incident. FTX stated that all complaint data submitted through Kroll's Customer Complaint Portal remains secure and valid.

Kroll, the claims and notification agent for FTX's ongoing bankruptcy proceedings, suffered a breach that exposed non-sensitive data associated with claimants involved in the bankruptcy case. In response, Kroll reassured FTX about its active management of the situation and its continued monitoring. FTX then provided the justification for this assurance by verifying that the breach had no impact on the security of account passwords, internal systems or financial funds.

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