A Los Angeles hotel famous for Pretty Woman is going back to the future - by offering a unique HOLOGRAPHIC concierge service

The service is now offered at Beverly Wilshire – A Four Seasons Hotel. The hotel building gained worldwide fame when it was featured in the 1990s film Pretty Woman. The holograms appear on a tabletop device with a 21.5-inch screen. They are made by Los Angeles-based company Proto READ MORE: The World's 100 Most BORING Tourist Attractions Revealed
By Ted Thornhill, Editor-in-Chief of Mailonline Travel and Laura Sharman
Published: 18:07 BST, 29 April 2024 | Updated: 18:23 BST, 29 April 2024

Beverly Wilshire, a Four Seasons hotel occupies a building that became famous with the film Pretty Woman, but it is now returning to the future - offering a unique holographic concierge service in the world.
Hotel staff can now be broadcast live in the penthouse and presidential suites of the legendary property. to offer customer service tips and advice via a portable holographic communications device called "The M" from Los Angeles-based Proto.
The Manager The hotel's general manager, Reed Kandalaft, explained that members of the guest experience team stand in front of a camera in a guest room that has been converted into a "studio", with their portrait then beamed into one of the specialized guest suites.
He said: “The M makes the digital experience 'real' and redefines the way we work with effective and engaging solutions, allowing the customer experience team to show and see the emotion behind every interaction.
Guests designate a time for the interaction, which takes place on a 21.5-inch screen, with staff and guest able to see each other and communicate in real time. “to review the day’s itinerary, suite capabilities and more,” Proto said.

Travel Apr 30, 2024 0 21 Add to Reading List

A Los Angeles hotel famous for Pretty Woman is going back to the future - by offering a unique HOLOGRAPHIC concierge service

The service is now offered at Beverly Wilshire – A Four Seasons Hotel. The hotel building gained worldwide fame when it was featured in the 1990s film Pretty Woman. The holograms appear on a tabletop device with a 21.5-inch screen. They are made by Los Angeles-based company Proto READ MORE: The World's 100 Most BORING Tourist Attractions Revealed

By Ted Thornhill, Editor-in-Chief of Mailonline Travel and Laura Sharman

Published: 18:07 BST, 29 April 2024 | Updated: 18:23 BST, 29 April 2024

Beverly Wilshire, a Four Seasons hotel occupies a building that became famous with the film Pretty Woman, but it is now returning to the future - offering a unique holographic concierge service in the world.

Hotel staff can now be broadcast live in the penthouse and presidential suites of the legendary property. to offer customer service tips and advice via a portable holographic communications device called "The M" from Los Angeles-based Proto.

The Manager The hotel's general manager, Reed Kandalaft, explained that members of the guest experience team stand in front of a camera in a guest room that has been converted into a "studio", with their portrait then beamed into one of the specialized guest suites.

He said: “The M makes the digital experience 'real' and redefines the way we work with effective and engaging solutions, allowing the customer experience team to show and see the emotion behind every interaction.

Guests designate a time for the interaction, which takes place on a 21.5-inch screen, with staff and guest able to see each other and communicate in real time. “to review the day’s itinerary, suite capabilities and more,” Proto said.