'It was such a good thing for my grocery store anxiety': Wegmans ends popular service over shoplifting
Wegmans, a popular Northeastern grocery chain based in Rochester, NY, announced to customers this week that it was removing its scan-and-go app, according to CNN.< /p>
The company said in a statement that offering the service leads to excessive shoplifting. He also sent an email to customers explaining the decision, which was posted on Twitter.
"Unfortunately, the losses we are incurring from this program prevent us from continuing to make it available in its current state," Colleen Wegman, the company's president and CEO, wrote in the e- mail. Wegman also noted that the company has "tried many tweaks to keep it."
Introduced in 2019, the SCAN app allowed people to scan items as they went, see the total as they purchased, and exit the store without having to go to a kiosk payment - a godsend during the pandemic, according to CNN.
The service will end on Sunday, September 18, the company memo added. Users took to Twitter to express their sadness over the disappearance of the app, which a few said contributed to anxiety about grocery shopping or stress about interacting with others.
Shoplifting has increased, according to Bloomberg, and increased as people struggled during the pandemic, according to the Washington Post.
Wegmans did not immediately respond to a request for comment.
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Wegmans, a popular Northeastern grocery chain based in Rochester, NY, announced to customers this week that it was removing its scan-and-go app, according to CNN.< /p>
The company said in a statement that offering the service leads to excessive shoplifting. He also sent an email to customers explaining the decision, which was posted on Twitter.
"Unfortunately, the losses we are incurring from this program prevent us from continuing to make it available in its current state," Colleen Wegman, the company's president and CEO, wrote in the e- mail. Wegman also noted that the company has "tried many tweaks to keep it."
Introduced in 2019, the SCAN app allowed people to scan items as they went, see the total as they purchased, and exit the store without having to go to a kiosk payment - a godsend during the pandemic, according to CNN.
The service will end on Sunday, September 18, the company memo added. Users took to Twitter to express their sadness over the disappearance of the app, which a few said contributed to anxiety about grocery shopping or stress about interacting with others.
Shoplifting has increased, according to Bloomberg, and increased as people struggled during the pandemic, according to the Washington Post.
Wegmans did not immediately respond to a request for comment.
Meet the dermatologist who wants to save you money and cross the $200 million mark for patients
Your employees want this perk, and giving it to them can improve your bottom line
The hidden dangers of not taking your vacation days
This family-run Manhattan jewelry store struggled to rebuild after 9/11. Today, 2 sisters who run the 46-year-old company reveal what it takes to persevere.
Companies need more female investors. Here's how it can happen.
Franchising is not for Entrepreneurs, it's for Systempreneurs
This former Disney director shares it
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