Top 6 Paylocity Alternatives & Competitors (In-Depth Comparison)

Nothing is more frustrating than having a brilliant idea but not finding the time to execute it. But when you're a small business owner, you have to deal with the paperwork before you can consider setting up any new programs.

If you experience this often, that might be why you're considering software like Paylocity to reduce administrative tasks and free up your time for big-picture ideas that will drive your business forward.

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But you may have discovered that Paylocity doesn't meet all your needs, and now you're looking for a similar platform that ticks all your boxes. To narrow down your search, we researched all the best Paylocity alternatives using independent software review platforms like G2 and Capterra. We compare them here in this article based on their core features, price, and user experience.

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What is Paylocity and what is it used for?

Cloud-based Paylocity is one of the leading human resources and payroll platforms in the United States. In addition to accounting software, it offers team, benefits and performance management. Paylocity also offers a range of employee experience tools, such as surveys and user videos, to boost your team's morale and improve their well-being.

Paylocity is primarily aimed at medium to large businesses in the healthcare, technology, and nonprofit industries. Its benefits administration feature is ideal for low-turnover organizations such as hospitals, IT companies, and charities, where staff are more likely to prioritize insurance and pension funds over hourly rates.

Why choose a Paylocity alternative?

If Paylocity isn't working for your small business, you may have experienced one of the following issues.

Too complicated

While Paylocity caters to businesses of all sizes, it caters primarily to large organizations. That means it includes features like benefits management and compensation tools that small businesses with hourly teams won't need. All these different features make the software more demanding to use. And because Paylocity has a steeper learning curve, it can lead users to find the implementation "difficult and stressful" or even "chaotic".

Unresponsive customer support

Complex software doesn't have to be a deal breaker for small businesses if they get the right support. Unfortunately, Paylocity users say customer support is unresponsive. Many report a "delay in follow-up" and "many tickets that have been pending for some time." So unless you're particularly tech-savvy, you might find it hard to get Paylocity to do everything you need.

Unintuitive design

Paylocity users also claim that the software "could be simplified" and that it has "additional steps that […] needed". This can lead to a difficult user experience where the platform is “difficult to navigate” or “frustrating to find information”.

So managing Paylocity can end up negating a lot of the time you save on scheduling and payroll.

Key Features To Look For In A Paylocity Alternative

Before diving into our software comparison, let's clarify the essential features of the main HR and payroll platforms: