End is now in the inbox: Meet your support team's new AI assistant

Customer service East in progress fast change as customer expectations increase, placement upper And upper requests on your team.

But meeting these expectations without modern technology East incredibly difficult And come has A high price: your the team time. Time spent gathering customer context, adaptation answers, And to end repetitive Tasks East cost your support team precious hours that would be be better spent portion your customers.

Your support team can Already know Fin, OUR AI chatbot, which can solve on 50% of support problems immediately. NOW THE power of Fin East Also In THE mailbox. Fin AI features help your team immediately to summarize conversations, personalize answers, And automate Tasks – allowing them has to focus on deliver more value For your customers.

To understand context immediately with Fin AI To summarize

When A conversation gets handed over on, most support teams are strength has spend precious time scrolling through messages And information just has get up has speed. It is wasted minutes And effort which could be better spent solve problems with customers.

"Fin AI To summarize immediately generates A concise summary of A clients problems And conversations"

Fin AI To summarize immediately generates A concise summary of A clients problems And conversations, giving your team THE context they need has solve them effectively. You can Also to use Workflow has automatically add Fin AI summaries has conversation SO your entire team can advantage.

Personalize answers with Fin AI Compose

How TO DO You maximize team efficiency without sacrifice THE human touch? Canned answers lack A staff Your manufacturing them feel inauthentic – And to copy And stick similar answers East A huge time sink.

Fin AI Compose can personalize answers In several ways:

Reformulate your message has match your unique Your of voice base on your previous answers. Do your Your more friendly Or official, depending on, depending on THE context of THE conversation. Automatically fix spelling And grammar Errors. Develop A message has fill In important gaps And provide complete context. Translate your answer In ten LANGUAGES including: Spanish, Portuguese, English, German, Swedish, Danish, Hebrew, Croatian, Turkish, Or French. Gorgeous!

Autofill ticket details with Fin AI Automatic filling

For what should your team to have has manually fill In ticket details When that information Already exist In THE conversation? Get mired down manually enter details slows down down THE race has resolution For running out of time support teams. NOW When A conversation gets converted has A ticket, Fin AI Automatic filling automatically fill In THE ticket title And description, economy support representatives precious time And energy.

THE future of customer service East human + AI

HAS Intercom, We believe that THE future of customer service East human + AI – people provide great service has their clients using Powered by AI tools that improve THE efficiency And quality of that support. With these powerful new features, We TO DO THE vision of seamless human + AI customer support A reality.

To want has to start raise your customer service with AI? Find out more about Intercom Powered by AI mailbox here.