Green Africa airline tops the cat with 82.3% punctuality
GREEN Africa, a relatively new domestic airline in the country, has beaten other carriers to become the best in on-time performance, otherwise known as On TimePerformance (OTP).
A look at OTP results for the airline from June to November 2022 showed that of the 3,404 flights it operated during that period, 82.37% were on time, what the reported OTP was the highest recorded in the Nigerian aviation industry during the period. and thus earn the title of new airline of "Nigeria's New King of OTP".
A closer look at the airline's OTP, route by route, also revealed prominent figures in the industry, such as the Lagos-Abuja flight Q9 300, which happens to be the first flight of Green Africa in the morning.
The flight, which currently departs at 5.50am, has become very popular with customers who need to be in Abuja first thing in the morning but want to avoid the extra cost of booking a hotel room for one night. Of the 183 departures of the Q9 300 over the six-month period, the flight departed on time approximately 166 times, which translates to an on-time performance of 90.71%.
“The Lagos-Port Harcourt flight Q9 322 also enjoys an OTP of over 90%, while customers on LOS-ILR-ABV (Q9 0304/305/311/312), AKR-ABV ( Q9 315/316), and BNI-ABV (Q9 313/314) can also count on their flights departing on time, almost every time.”
Due to these disruptions, many air travelers in Nigeria usually have a "plan B" when booking their flights.
For this group of travelers, a new airline, Green Africa, which started operations in August 2021, may have come to fill the gap, as the national carrier continued to earn its place as a leading player in providing timely and reliable services to its customers
The feat has been described as remarkable by global standards, given some of the unique challenges facing airlines in the region, including fuel shortages and infrastructure limitations, to name a few. just a few.
The airline's ability to stay on time has been attributed to why it could become the airline for many travelers for whom departing flights on time was high on their list of concerns, a generally unmet expectation, especially in Nigeria, where most airlines frequently delay flights.
According to the airline, the level of efficiency it has shown in dealing with some of the particular challenges facing the airline industry in the region was a testament to its passenger-oriented airline, as in testifies to the value of the services being rendered to the traveling public as the most affordable of the national airlines.
The carrier indicated its ability to beat many other airlines in the area of "on-time performance" (OTP), which the airline said set the benchmark. Aviation is measured as the percentage of scheduled flights that departed at the published time. time plus a 15 minute buffer.
The airline which has not been shy about its challenges since its inception in 2021, explained how it has faced its own share of challenges ranging from refunds due to flight cancellations and misunderstanding of the market for its unbundled and non-ruffled model products.
Commenting, the manager who oversees the company's branding and marketing initiatives, Omolara Kehinde, said "Our promise to customers is to connect them to their dreams and loved ones. Providing timely and reliable service is at the center of this promise.”
She continued, "Every Green Africa gTalent values the company's 5-point customer promise of safety, affordability, service, reliability and fun, and takes our mission very seriously. , which is about using the power of air travel to create a better future."
GREEN Africa, a relatively new domestic airline in the country, has beaten other carriers to become the best in on-time performance, otherwise known as On TimePerformance (OTP).
A look at OTP results for the airline from June to November 2022 showed that of the 3,404 flights it operated during that period, 82.37% were on time, what the reported OTP was the highest recorded in the Nigerian aviation industry during the period. and thus earn the title of new airline of "Nigeria's New King of OTP".
A closer look at the airline's OTP, route by route, also revealed prominent figures in the industry, such as the Lagos-Abuja flight Q9 300, which happens to be the first flight of Green Africa in the morning.
The flight, which currently departs at 5.50am, has become very popular with customers who need to be in Abuja first thing in the morning but want to avoid the extra cost of booking a hotel room for one night. Of the 183 departures of the Q9 300 over the six-month period, the flight departed on time approximately 166 times, which translates to an on-time performance of 90.71%.
“The Lagos-Port Harcourt flight Q9 322 also enjoys an OTP of over 90%, while customers on LOS-ILR-ABV (Q9 0304/305/311/312), AKR-ABV ( Q9 315/316), and BNI-ABV (Q9 313/314) can also count on their flights departing on time, almost every time.”
Due to these disruptions, many air travelers in Nigeria usually have a "plan B" when booking their flights.
For this group of travelers, a new airline, Green Africa, which started operations in August 2021, may have come to fill the gap, as the national carrier continued to earn its place as a leading player in providing timely and reliable services to its customers
The feat has been described as remarkable by global standards, given some of the unique challenges facing airlines in the region, including fuel shortages and infrastructure limitations, to name a few. just a few.
The airline's ability to stay on time has been attributed to why it could become the airline for many travelers for whom departing flights on time was high on their list of concerns, a generally unmet expectation, especially in Nigeria, where most airlines frequently delay flights.
According to the airline, the level of efficiency it has shown in dealing with some of the particular challenges facing the airline industry in the region was a testament to its passenger-oriented airline, as in testifies to the value of the services being rendered to the traveling public as the most affordable of the national airlines.
The carrier indicated its ability to beat many other airlines in the area of "on-time performance" (OTP), which the airline said set the benchmark. Aviation is measured as the percentage of scheduled flights that departed at the published time. time plus a 15 minute buffer.
The airline which has not been shy about its challenges since its inception in 2021, explained how it has faced its own share of challenges ranging from refunds due to flight cancellations and misunderstanding of the market for its unbundled and non-ruffled model products.
Commenting, the manager who oversees the company's branding and marketing initiatives, Omolara Kehinde, said "Our promise to customers is to connect them to their dreams and loved ones. Providing timely and reliable service is at the center of this promise.”
She continued, "Every Green Africa gTalent values the company's 5-point customer promise of safety, affordability, service, reliability and fun, and takes our mission very seriously. , which is about using the power of air travel to create a better future."
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