Response time: Vol. 14

You satisfy your clients, but can You satisfy OUR curiosity?

With Alex Sanchez, Customer Experience Lead has Final.

Please say We A little little about your business And What You TO DO there.

I am A Customer Experience Lead has Final. We offer people THE chance has to safeguard And invest In A simple way.

Which celebrity would be be Really great has your job, And Why ?

To M Holland. He East such A cool guys, very kindness, And knows how has get THE job do. He certainly is concerned For THE people around him.

What is this THE most precious thing that functioning In customer service has taught You ?

Be sick.

What is this your the biggest productivity To hack?

A tool appointed GTD. You track your Tasks And plan For THE future.

What gif best describe your mental State RIGHT NOW? What is this THE best customer service you have Never experimented?

A time with Aeromexico, I by mistake selected A ticket Since Mexico City has Cancun, but I was Already In Cancun, And THE customer support team gladly help Me, even However THE Strategies said he was My error.

What is this THE worse customer service you have Never experimented?

Every time A business do not response.

Which movie robot would be You choose as your AI acolyte And Why ?

Jarvis Since Iron Man. He basically knows All And has A sense of humor.

What is this THE the strangest thing A customer has request You ?

If I knew how has track her the girl messages And emails, wow!

What can You TO DO that A robot will Never be able has reproduce?

My jokes And GOOD vibrations.

What is this THE A piece of advice You would be give has your peers In THE customer service industry?

Always answer THE customer as if You were THE A with THE issue. Answer how You would be as has be replied to.

What book are You while reading has THE moment?

Clara And THE Sun by Kazuo Ishiguro.

What is this THE best thing A customer has Never said has You ?

That She had Never has been treaty as that In A customer discuss.

"THE support East necessary, but THE experience East What makes he awesome"

What is this your most used emoticon In customer discussions ?