Category: Startups

New and improved reporting features from Intercom

Our new reporting features allow you to get clear, actionable insights into the performance of your entire support organization.

Amplitude's Jenna Elliott on the future of custome...

Amplitude's VP of Global Customer Success Jenna Elliott discusses the intricacies of driving customer success in today's world – a...

Response time: Vol. 23

In our latest “Response Time” interview, we ask Crystal Stephens, Head of Customer Experience at Atlas, about the best thing a cus...

Embracing change, the path to customer service

AI has fundamentally transformed customer service, so it’s important for support leaders to adopt a growth mindset. Here's how we'...

The Ticket: How AI is transforming customer servic...

Support tech stacks have become fragmented and clunky, holding support teams back from providing fast, personal customer experienc...

New DeepMind and Stanford robot control model foll...

Sketches have rich spatial information to help the robot carry out its tasks without getting confused by the clutter of realistic ...

Kaedim raises $15M to fund AI-powered 3D asset cre...

Kaedim, which offers a marketplace and AI-based solutions to streamline 3D content creation, has raised $15 million in funding.

Cohere Launches Powerful “Command-R” Language Mode...

Cohere, a leading AI startup, unveils powerful new language model Command-R and seeks up to $1 billion in funding to compete with ...

Microsoft opens its Copilot GPT Builder to all Pro...

Despite the close ties between the companies and similarities in their GPT Builders, OpenAI and Microsoft reportedly did not work ...

Midjourney launches feature to generate consistent...

As the feature progresses and is refined, it could take Midjourney further from being a cool toy or ideation source into more of a...

My 2024 TikTok and content strategy l The VeeCap

Kids and parents ALL need to hear this #garyvee #s...