Ticketmaster is offering partial refunds to The Cure fans

Robert Smith of The Cure
By Mark SavageBBC Music Correspondent

Ticketmaster has offered a partial refund to fans who purchased tickets to see The Cure's upcoming US tour.

The company came under fire earlier this week when it emerged that, in some cases, the fee was more than the face value of the ticket.

The Cure frontman Robert Smith said he was "sickened" by the "debacle" and promised answers to fans.

On Thursday night he said Ticketmaster had agreed that the fees had been "unduly high" and that 'he would return some of the money.

As a 'goodwill gesture' the company will refund $10 (£8) to anyone who has bought the cheapest tickets, which were priced at $20 (£16), he said.

All other fans will receive a refund $5.

"If you've already purchased a ticket, you'll get an automatic refund," Smith tweeted. "Any tickets on sale tomorrow will incur lower fees."

Robert Smith "sickened" by Ticketmaster feesBuying concert tickets can be hell. Here's how to fix it

Ticketmaster is offering partial refunds to The Cure fans
Robert Smith of The Cure
By Mark SavageBBC Music Correspondent

Ticketmaster has offered a partial refund to fans who purchased tickets to see The Cure's upcoming US tour.

The company came under fire earlier this week when it emerged that, in some cases, the fee was more than the face value of the ticket.

The Cure frontman Robert Smith said he was "sickened" by the "debacle" and promised answers to fans.

On Thursday night he said Ticketmaster had agreed that the fees had been "unduly high" and that 'he would return some of the money.

As a 'goodwill gesture' the company will refund $10 (£8) to anyone who has bought the cheapest tickets, which were priced at $20 (£16), he said.

All other fans will receive a refund $5.

"If you've already purchased a ticket, you'll get an automatic refund," Smith tweeted. "Any tickets on sale tomorrow will incur lower fees."

Robert Smith "sickened" by Ticketmaster feesBuying concert tickets can be hell. Here's how to fix it

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